User: shimano
Rating: 10 / 2004-05-13 19:58:29
Users' average rating: 6.5 / Number of ratings: 2
my package arrived a day earlier than it was supposed to even after emailing them and changing my order. if you get their free catalog then ordering by part number is really easy. i would order from them again.
User: ChuckB
Rating: 6 / 2003-05-16 07:38:35
Users' average rating: 7.0 / Number of ratings: 2
The website is not very well done HOWEVER, the service and communication - email and responsiveness to questions - is second to none. Hence the site (visual experience) rates a \'6\' but the actual buying experience with the service and quality of merchandise is a \'10\'.