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User: shimano Rating: 10 / 2004-05-13 19:58:29 Users' average rating: 6.5 / Number of ratings: 2 my package arrived a day earlier than it was supposed to even after emailing them and changing my order. if you get their free catalog then ordering by part number is really easy. i would order from them again. User: ChuckB Rating: 6 / 2003-05-16 07:38:35 Users' average rating: 7.0 / Number of ratings: 2 The website is not very well done HOWEVER, the service and communication - email and responsiveness to questions - is second to none. Hence the site (visual experience) rates a \'6\' but the actual buying experience with the service and quality of merchandise is a \'10\'.
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